We want you to be thrilled with your purchase and absolutely love your map! If for any reason you want an exchange or refund we will absolutely accept them! Just notify us within 7 days of the date you received your map. If you change your mind and want to return a map, you will be given a full refund (minus $25 for costs we typically covered in delivery/handling or shipping and your cost to send the map back). Simply contact us! In the extremely unlikely event your item is damaged during shipping please contact the warehouse directly to have a replacement sent at no cost to you!